Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping cost for you based on the availability of your items and the shipping options you choose. Depending on the shipping regions you choose, shipping cost will be different.

Please also note that the shipping rates for many items we sell are per item-based.

Shipping will be from factory IstaBreeze® Istanbul / Turkey for Non-Eu countries  with Ups Express.

Shipping will be from Bulgaria for Eu Countries by Dhl. 

Taxes and customs fees are not included.

For all countries, please check your tax rate in your country.